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We really put our heart into it...
... you enjoy your family vacation!!

Services and accommodation

Everything is ready for your holiday in a 3-star hotel at the Tonale Pass

For us, home and hotel are the same thing, as we live in the same building, eat in the restaurant with our guests and are always ready and willing to provide you with all the assistance you need.

This is why we like to offer our guests lots of little extra services to make your Alpine mountain holidays truly perfect, just a short walk from the Dolomites, here on the border between Trentino and the high Lombardy.

HOTEL

Eating and drinking

Families

A list doesn’t do justice for our families – it is much better to just take a look at the relevant page ☺

Activities and the local area

ANIMALS ALLOWED

We are happy to accommodate your four-legged friends, asking you to follow a few regulations in the respect of all of our guests:

We would like to inform you that any damage made by dogs will be charged to the owner.

BEFORE BOOKING

To confirm the reservations, a deposit is required, set as a percentage of 30% of the total reservation and rounded up to the nearest hundred Euros.

Annulment/Cancellation:
In case of cancellation of the stay, for reasons not attributable to the Hotel, the Customer will still be required to pay the following sums:

  • Cancellation before 30 days of arrival:
    the deposit will be returned.
  • Cancellation from 29 to 1 day before arrival:
    the deposit will be retained as compensation; if the room is resold to another customer, the deposit could be returned.
  • Early departure:
    the general rule provides for a charge of at least 50% of the cost of the missing nights at the end of the intended stay, as per the original booking.

INFO FOR THE STAY

  • check-in: from 15.00 to 24.00; for different times contact the hotel to agree
  • check-out: by h. 10,00
  • cleaning: daily
  • change of bed linen: weekly, unless necessary
  • change of bathroom linen: every 2 days unless necessary
  • breakfast time: h. 7,45 – 9,30
  • dinner times: summer: arrival in the dining room between 7.30 – 8.30 pm; winter h. 19,00 – 20,00

Info for subscribing travel insurance

There would be the possibility of taking out travel insurance using the ERGO Insurance Institute which has an agreement with the Trentino Hotel Association; here is the link:

https://www.care4uhotel.com/it/polizza/care4uhotel

The policy must be taken out within 48 hours after the definitive confirmation of the booking (following receipt of the deposit) and covers the cancellation of the holiday and early departure, even in the event of illness from COVID, but excluding any lockdowns/limitations, given that in in that case the refund of the paid deposit is foreseen.

Click & Pay

Enter the desired amount here and Send. You will be redirected to the payment page where you can complete the payment