For us, home and hotel are the same thing, as we live in the same building, eat in the restaurant with our guests and are always ready and willing to provide you with all the assistance you need.
This is why we like to offer our guests lots of little extra services to make your Alpine mountain holidays truly perfect, just a short walk from the Dolomites, here on the border between Trentino and the high Lombardy.
A list doesn’t do justice for our families – it is much better to just take a look at the relevant page ☺
To confirm the reservations, a deposit is required, set as a percentage of 30% of the total reservation and rounded up to the nearest hundred Euros.
In case of cancellation of the stay, for reasons not attributable to the Hotel, the Customer will still be required to pay the following sums:
There would be the possibility of taking out travel insurance using the ERGO Insurance Institute which has an agreement with the Trentino Hotel Association; here is the link:
The policy must be taken out within 48 hours after the definitive confirmation of the booking (following receipt of the deposit) and covers the cancellation of the holiday and early departure, even in the event of illness from COVID, but excluding any lockdowns/limitations, given that in in that case the refund of the paid deposit is foreseen.