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We really put our heart into it...
... you enjoy your family vacation!!

Services and accommodation

Everything is ready for your holiday in a 3-star hotel at the Tonale Pass

For us, home and hotel are the same thing, as we live in the same building, eat in the restaurant with our guests and are always ready and willing to provide you with all the assistance you need.

This is why we like to offer our guests lots of little extra services to make your Alpine mountain holidays truly perfect, just a short walk from the Dolomites, here on the border between Trentino and the high Lombardy.

HOTEL

  • Different types of rooms (all non-smoking)
  • Rooms for our disabled guests
  • Wi Fi Internet
  • Private parking

Eating and drinking

  • Bar
  • Restaurant
  • Personalised menus (gluten-free, vegetarian, vegan, children’s menus)
  • Dining room with view over the Adamello-Brenta mountains
  • Excellent selection of local Trentino Alto Adige and national wines
  • Packed lunches upon request

Families

A list doesn’t do justice for our families – it is much better to just take a look at the relevant page ☺

GO TO OUR FAMILY SERVICES

Activities and the local area

  • Partnership with heated ski storage in the town centre with direct access to the slopes
  • Sale of skipass packages included
  • Skipass handed out in reception: you can purchase online (some periods also offer discounts up to 20%) and then during check-in pick up the cards and associate them with your family members… so easy and convenient!
  • Ski and MTB equipment hire (special partnerships)
  • Partnerships with skiing schools
  • Excursions and sports activities in the immediate surroundings (including the new downhill and MTB routes)
  • Heated ski and mountain bike storage (workshop and bike washing services available)
  • Free Adamello Card

ANIMALS ALLOWED

We are happy to accommodate your four-legged friends, asking you to follow a few regulations in the respect of all of our guests:

  • Animals are not permitted in the dining room
  • They cannot be left alone in the rooms, apart from during breakfast and dinner times
  • They should sleep in the pet bed provided, preferably in the bathroom
  • They are not allowed on the beds

We would like to inform you that any damage made by dogs will be charged to the owner.

PRIMA DI PRENOTARE

A conferma delle prenotazioni viene richiesta una caparra confirmatoria fissata in percentuale con il 30% del totale della prenotazione ed arrotondando al centinaio di Euro più prossimo.  

Annullamento/Disdetta:
In caso di annullamento del soggiorno, per causa non imputabile all’Hotel, il Cliente sarà comunque tenuto a corrispondere le seguenti somme:

  • Annullamento prima di 30 giorni dall’arrivo:
    la caparra verrà restituita.
  • Annullamento da 29 a 1 giorno dall’arrivo:
    la caparra verrà trattenuta a titolo di indennizzo; se la camera venisse rivenduta ad altro cliente, la caparra potrebbe essere restituita.
  • Partenza anticipata:
    la regola generale prevede un addebito di almeno il 50% del costo delle notti mancanti al termine del soggiorno previsto, come da prenotazione originale.

INFO PER IL SOGGIORNO

  • check-in: dalle h 15,00 alle h 24,00; per orari differenti contattare l’hotel per accordarsi
  • check-out: entro le h. 10,00
  • pulizie: giornaliere
  • cambio biancheria letto: settimanale, salvo necessità
  • cambio biancheria bagno: ogni 2 giorni salvo necessità
  • orario colazione: h. 7,45 – 9,30
  • orario cena: estate: arrivo in sala nell’intervallo h 19,30 – 20,30; inverno h. 19,00 – 20,00

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